AI Receptionist
24/7 AI Receptionist for Home Service Businesses.
Never miss another call. Joby's AI receptionist answers 24/7, qualifies leads in real conversation, books appointments directly into your calendar, and transfers to a human when a job is urgent. Powered by VAPI + OpenAI voice.
Answers 24/7
Every missed call gets picked up — nights, weekends, holidays, lunch. Your customers never hit voicemail again.
Books appointments live
Checks your real-time calendar and books the slot during the call, not after. No callback delay.
Qualifies leads on the call
Captures name, address, job type, urgency, and any custom questions you want the agent to ask.
Transfers to a human on demand
When a caller asks for a manager or describes an emergency, the agent hands off live to your team.
Trained on your business
Upload your pricing, service areas, FAQs, and policies. The agent answers like your best CSR.
Natural conversation
Powered by VAPI + OpenAI voice — not a phone menu, not a chatbot. Real dialog that callers trust.
Full transcripts saved
Every conversation is transcribed and attached to the lead record for context and coaching.
Works with your existing numbers
Runs on your Joby (Twilio) numbers. Answer all calls, only after-hours, or only when your team doesn't answer within X rings.
Why home-service teams are replacing answering services with AI
The average home-service business misses 25-40% of inbound calls outside business hours. That's customers with emergency water leaks, broken AC, or a locked front door — calling you first, then calling your competitor thirty seconds later. Voicemail doesn't save those jobs. A live, intelligent voice that answers on the first ring does.
Traditional answering services cost $300-$1,500/month, use human operators with limited availability and inconsistent quality, and typically can't book directly into your scheduling system. AI voice agents — powered by the same GPT-class models you already know — cost a fraction of that, work 24/7 with zero staffing gaps, handle unlimited simultaneous calls, and book appointments live into Joby.
Joby's AI receptionist is powered by VAPI + OpenAI voice, runs on your existing Twilio numbers, is trained on your pricing and service areas, and transfers to a human the moment a caller needs one. It's not a phone menu. It's not a chatbot. It's a real-sounding agent that your customers can't tell from a human — until you tell them.
What it looks like in your industry
Roofing
After-hours storm calls get qualified, booked for inspection, and routed to the on-call crew — not sent to voicemail.
Locksmith
Emergency lockout calls at 2 AM get answered instantly, qualified by location, and transferred to your configured emergency line.
Garage Door
Broken-spring emergency calls get priority-routed to your configured responder with address and door-type captured.
HVAC
No-heat and no-AC emergency calls get handled immediately, with urgency and equipment type captured for the dispatcher.
Plumbing
Water leak and sewer-backup calls get triaged by severity, with service address and customer info booked into the schedule.